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Impact
User testing
User testing was conducted following the launch of the first functional demo of eCommittee. The primary objective was to evaluate the system’s usability, task efficiency, and overall user experience across different user groups, including Advisors, Committee Secretaries, and Secretariat staff.
Participants were asked to perform common tasks within the system, such as creating meetings, managing documents, and updating committee information, while feedback was collected through observation sessions and post-test interviews.
The insights gathered during this phase informed several design refinements, resulting in enhanced usability, improved responsiveness, and increased overall satisfaction among end users.
| Category | Key Feedback / Observation | Impact |
|---|---|---|
| Task Efficiency | Users completed core actions (e.g., creating meetings, updating info) with ease and speed. | Reduced task time and improved workflow efficiency. |
| Search Functionality | Search helped users quickly locate agendas and documents. | Improved accessibility and reduced time spent searching. |
| Communication Features | Automated emails and notifications kept users informed. | Enhanced engagement and responsiveness. |
| Data Entry Form | Resizing option improved usability on smaller screens. | Better accessibility and adaptability across devices. |
| Onboarding Assistant | High user engagement and ease during initial setup. | Increased adoption and reduced learning curve. |
System Optimization Outcomes
Following the initial deployment and testing phase, a series of technical enhancements were implemented to improve overall system performance and efficiency.
These optimizations focused on refining speed, reducing storage overhead, and enhancing accessibility across devices. The outcomes below highlight measurable improvements achieved through iterative development and performance tuning.
| Metric | Baseline | After Optimization | Change | Impact Summary |
|---|---|---|---|---|
| Agenda Preparation Time (minutes) | 60 | 20 | ↓ 67% | Significant reduction in preparation time. |
| Cloud Storage Usage (GB/month) | 100 | 70 | ↓ 30% | Duplicate detection reduced usage. |
| System Performance (Load Speed in seconds) | 8 | 3 | ↓ 63% | Faster access to data and records. |
| User Adoption Rate (%) | 40 | 90 | ↑ 125% | Rapid engagement after launch. |
| Member Self-Service Access (%) | 35 | 85 | ↑ 142% | Members access records directly. |
Recognition
The Shura Council’s digital transformation commenced with a clear strategy and vision to modernize legislative operations, enhance efficiency, and improve accessibility through technology. By aligning user needs with institutional goals, the Council turned digital transformation from an idea into a sustainable reality.
Guided by purposeful automation, the initiative redefined how information flows across the institution, fostering transparency, accountability, and collaboration. Through agile delivery, unified systems, and data-driven governance, the Council evolved into a resilient digital parliament equipped to meet the demands of modern legislative work.
In 2024, these collective efforts culminated in global recognition: the Shura Council ranked first in the Arab world and 13th globally among 115 parliaments across 86 countries in the Digital Maturity Index (DMI). This achievement reflects not only technological advancements but also the Council’s commitment to innovation, strategic leadership, and user-centric digital governance, setting a benchmark for institutional excellence across the region.
Links
Shura Council achieves top Arab ranking in World e-Parliament Report 2024 - Bahrain News Agency
Speaker: Shura Council's high digital maturity ranking reflects legislative progress — Bahrain News Agency
Shura Council achieves top Arab ranking in World e-Parliament Report 2024 — Shura Council
World e-Parliament Report 2024 — Inter-Parliamentary Union [En Report] [Ar Report]
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Automation of the legislative process